BRRO

Trust & safety

BRRO is operated by BRRO Education Association, a registered Section 8 NGO. Here's how we keep the platform safe for donors and fundraisers alike.

Registration details

CIN U85300MP2022NPL062531
PAN AALCB8792J
12A Registration AALCB8792J
80G Registration AALCB8792JF20231
NGO Darpan ID MP/2023/0377436

Fundraiser verification

Every campaign is reviewed by our team before publishing. We check the story, photos, and beneficiary details for authenticity.

KYC before payout

Organisers must complete identity (PAN/Aadhaar) and bank verification before any funds can be withdrawn — this protects donors from misuse.

Secure payments

All donations are processed through Razorpay, a licensed payment aggregator regulated by the RBI. We never store your card details.

Transparent withdrawals

Withdrawals are manually reviewed and paid directly to the organiser's verified bank account, with a recorded bank reference (UTR) for every payout.

Reporting a concern

If something looks wrong with a fundraiser, contact info@brro.org and our team will investigate promptly.

Refund policy

Donations are generally non-refundable once processed; see our refund policy for exceptions such as duplicate or erroneous payments.

80G eligibility

Only campaigns explicitly marked "80G" on their page are eligible for a tax deduction under Section 80G — this is set per-campaign, not automatically for every donation. Eligible receipts include the certificate; others get a standard donation receipt.