One of Australia's largest aged care providers has been forced to refund almost $200,000 to residents after regulatory action from the Aged Care Quality and Safety Commission.
The provider, which SBS News can reveal is Opal Healthcare, refunded and credited almost 350 aged care residents following the commission's review of its Higher Everyday Living Fee (HELF) arrangements.
HELF was introduced by the Australian government in November. It is an optional fee Australians in residential aged care can pay for a higher standard of everyday lifestyle and food and beverage service.
Read the full story at SBS News - Latest.
The Story So Far
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Sep 10
Aged care giant refunds $200,000 to residents over disputed living fees
Opal Healthcare, which manages almost 150 facilities across Australia, has been forced to refund senior residents.
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Sep 10
Aged care giant refunds $200,000 to residents over disputed living fees
Opal Healthcare, which manages almost 150 facilities across Australia, has been forced to refund senior residents.
This story was compiled from publicly available reporting and independently reviewed by BRRO News.